
In the event of an incident that may warrant the use of any of the emergency services the following procedure must be adopted.
1. Ensure the safety of yourself, your group? (if applicable) and the casualty. DO NOT BECOME A VICTIM YOURSELF!
2. Treat the casualty.
3. Call the Emergency Services if necessary - Tel 111.
4. Contact the University Main Reception (Security) - Tel 01234 750111.
If you have no money or change, reverse the charges and tell the operator to tell the recipient of the call it is an emergency involving a student from Cranfield University.
5. Inform Main Reception there has been an incident involving a student, give them the telephone number you are phoning from and ask them to phone you back.
6. Main Reception will require the following information.
Your name and where you are calling from.
The name of the club involved and if a trip registration form had been completed.
A brief description of the incident.
The name(s) and number of students involved.
The name of the Hospital where any casualties have been taken.
The name and number of any Police Officer involved with the incident
7. The Main Reception personnel will inform you what to do next, which will usually be to wait by the phone. They will then contact the University Management, who will then implement any necessary action in Cranfield. An official from the University will phone you back and inform you what to do next.
Cases have been reported where relatives have been contacted by the media rather than the police following serious accidents or incidents. This is obviously a very difficult situation, which should be avoided at all costs. Unofficial statements may also affect proceedings if any legal action results against Club Officers, or Association Officials. Therefore, to reduce this from happening:
Liaise with emergency services as required. Let the emergency services have the full name(s) of the casualty(s) and any personal details. The police may also request the name and address of the next of kin. Give them the name and phone number of the University Official you have contacted.
Do not make any statement to the media other than "no comment". Do not discuss any aspect of the incident with anyone who is not connected to the emergency services
Ensure that no member of the group makes a statement to the media as above. Apparently innocent comments can be damaging
On return to the University, you must report to the CSA General Manager or the designated CSA personnel, who will discuss the incident with you and help in the completion of the university "Incident/Accident or Near Miss" form. This must be done as soon as is practicably possible to comply with the law.